Indonesia Immigration Services Team

All-Indonesia Arrival Card

Indonesia is home to world-famous attractions such as Bali, Jakarta, Lombok, Komodo, and Yogyakarta. It has officially upgraded its border processes with a new unified digital system known as the All Indonesia Arrival Card. This platform replaces many earlier processes, making arrivals easier, faster and more efficient for all travelers.

Previously, travelers had to complete various documents, including the SATUSEHAT health declaration and the e-CD (Electronic Customs Declaration). Today, these have been merged into a single online entrance form that combines immigration, customs, and health checks into a single seamless process.

This article covers all you need to know about the All Indonesia Arrival Card, including what it is, why it is important, how to complete it, and what passengers should do before arriving in Indonesia.

What Is the “All Indonesia” Arrival Card?

As of mid-August 2025, Indonesia has introduced a unified digital portal, named “All Indonesia”, to streamline immigration, customs, and health procedures into a single form, replacing multiple separate processes like SATUSEHAT (health declaration) and e-CD (customs declaration) online forms.

This unified online platform - accessible via allindonesia.imigrasi.go.id - combines immigration, customs, and health declarations into a single digital submission. It eliminates the need to complete multiple separate forms, making the arrival process significantly faster and easier for travelers.

All Indonesia arrival card mandatory for visitors travel to Indonesia

All-Indonesia arrival card is mandatory for visitors traveling to Indonesia

Key Facts at a Glance

  • When to complete: Within 3 days (72 hours) before arrival in Indonesia.
  • Cost: Free of charge.
  • Confirmation: Travelers receive a QR code via email upon submission. — This must be presented to immigration and customs officers (either printed or digitally).
  • Availability: Mandatory at major entry points, including Bali (Ngurah Rai Airport), Jakarta (Soekarno–Hatta Airport), and Surabaya.

Important Reminder: Arrival Card is not a Visa or e-Visa

It’s essential to note that the All-Indonesia Arrival Card is NOT a visa/ eVisa. You still need the appropriate visa or entry permit, depending on your nationality and the purpose of your travel.

The All-Indonesia Arrival Card is a mandatory entry declaration. It is required in addition to your visa. Ensuring compliance with Indonesia’s immigration, customs, and health protocols.

Is the All-Indonesia Arrival Card Mandatory?

Yes, the All Indonesia Arrival Card is mandatory if you’re flying into Jakarta or anywhere else in Indonesia. Tourists, business travelers, and even Indonesian citizens returning home all need to complete it before departure.

Note: You must ensure that your e-visa is in hand. The All Indonesia Arrival card can only be completed within 3 days before arrival in Indonesia.

How to Complete the All-Indonesia Arrival Card for Visitors

Foreign travelers can submit the All Indonesia Arrival Card by using one of the following options:

Submit to the Indonesia Immigration Service

The Indonesia Immigration Service offers an optional assistance service for travelers who apply for an Indonesia eVisa on this website to submit the All-Indonesia Arrival Card, available for a service fee of USD 39. With this assistance service, travelers benefit from:

  • No need to re-enter personal information, as the details already provided during the visa application will be reused.
  • Guidance from our support team helps ensure the form is completed accurately.
  • 24/7 customer assistance if any clarification or correction is needed.
  • A simplified process, allowing travelers to complete both the visa application and arrival card preparation in one place.

Please note that the official All-Indonesia Arrival Card provided by the Indonesian government is free of charge. The USD 39 fee is a service fee for optional assistance provided by the Indonesia Immigration Service for travelers who prefer help with preparing and submitting the form.

Submit your card through the Government platform

  1. Visit website: allindonesia.imigrasi.go.id
  2. Select: English and choose Foreign Visitor
  3. Enter required details:
    • Personal Information: Nationality, full name, date of birth, passport number & expiry date, contact info.
    • Travel Information: Arrival and departure dates, your visa type (e-Visa, Visa on Arrival, ITAS, or KITAP).
    • Transport & Accommodation: Flight or ship number, arrival port, hotel or residential address.
    • Health & Customs: Declare symptoms (if any), recent travel history, items such as electronics, animals, or restricted goods, and register device IMEI if applicable.
  4. Submit the form and download or screenshot the QR code.
  5. Show the QR code and your passport to immigration and customs officers upon arrival.

How is the All-Indonesia Arrival Card important to tourists?

The All-Indonesia Arrival Card is part of Indonesia’s initiative to modernize border control and improve traveler data management. Completing the form before arrival helps authorities process passenger information more efficiently and ensures a smoother entry experience.

Key reasons why the Arrival Card is important:

  • Faster processing at airports and ports of entry helps travelers move through immigration and customs more efficiently.
  • Improved accuracy and security of traveler information through a centralized digital declaration system.
  • A paperless and convenient process that allows visitors to submit required travel and customs information online before arrival.
  • Compliance with entry requirements, as travelers who do not complete the Arrival Card may be asked to explain their situation to immigration officers and could face entry refusal if the required declaration is not properly submitted.

Travelers should have e-visa before fill out All Indonesia Arrival Card

Travelers should have an e-visa before filling out the All Indonesia Arrival Card

Conclusion

Always remember that the All Indonesia Arrival Card is NOT a visa/ e-Visa/ VOA. This is a mandatory requirement for the entry declaration together with your visa. These are some key points for travelers about the card:

  • Required for all foreign nationals
  • Completely digital.
  • Just two to three minutes to submit
  • Must be finished within 72 hours before arrival; it does not take the place of the visa requirements.

Completing the All-Indonesia Arrival Card in advance ensures a smoother arrival. Let's help you begin your vacation stress-free, whether you're hiking through Sumatra's rainforests, discovering Yogyakarta's temples or visiting Bali's well-known beaches.

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